• Residential Supervisor

  • Posted: 01/12/2022

    Job Summary
    Supervises the residential staff in the assigned home(s). Evaluates and disciplines residential staff performance in the assigned home(s).  Is responsible for the orientation and training of staff in assigned home(s) including Direct Support Person (DSP) and medication administration skills.

    Responsibilities and Duties

    • Is responsible for the 24/7 coverage of assigned residential home(s).  Follows the policies and procedures of the Agency including working a shift to ensure the coverage is maintained.  Participates in the “On-Call Supervisor” rotation as assigned by the Community Living Services Director.  May vary schedule to include evening, overnight, and/or weekend shifts as required.
    • Is responsible for scheduling residential staff in the homes assigned, including posting the schedules(s) in a timely manner according to Agency policies, the processing and approval of time sheets/time keeping system in a timely manner, the approval/denial of paid leave time requests in accordance with Agency policies and the Collective Bargaining Agreement (CBA), and the submission of all other documentation as required.
    • Promotes teamwork and cooperation among staff supervised, peers, supervisors and staff of other programs.  Meets with and confers with the Human Resources Department regarding staff disciplinary issues.
    • Assists the Program Manager-Residential Services in implementing the Implementation Strategy and outcomes for each individual residing in the home(s). Includes but is not limited to the medical needs, personal skill development and the general health and safety of the individuals in the home(s).  May provide direct care to individuals.
    • Meets regularly with Program Manager – Residential Services and Community Living Services Director to discuss any current or future individual and home maintenance needs.
    • Is responsible for accurate maintenance of all household and individuals’ records, including but not limited to casework notes, appointment paperwork, T-Log and Goal documentation in Therap, mileage log, 53R and 37U documentation, transportation log, food stamp paperwork, monthly vitals documents, implementation of individual’s outcomes, individual funds, and Medication Administration Records.
    • Ensures buildings and grounds are properly maintained and all environmental regulations are followed as required by Department of Human Services licensing and all other licensing and/or accreditation agencies.
    • Is responsible for maintaining the dignity and respect for the individual’s private property and maintaining a clean, attractive, and healthy home environment.
    • Ensures the health and safety of each residential site is maintained in accordance with Department of Human Services regulations standards.
    • Ensures a safe, positive and friendly environment is maintained within the home and the neighborhood.
    • Continues the follow through on training from the QIDP to the residential staff in assigned home(s) to accurately follow the individual’s Implementation Strategy and outcomes as needed.
    • Submits accurate information to Program Manager – Residential Services for individual’s funds, incident reports, behavior tracking data, and other documentation as requested.
    • Works with the Program Manager – Residential Services and Nursing staff to ensure individual resident health needs are met.  Is responsible for attending or assigning appropriate staff to attend doctor’s appointments when supervisory/management staff is not available, ensuring coverage for medication administration, reviewing pharmaceutical needs, attending emergency trips to the hospital, scheduling staff medication training, and consistent completion of individual medication records by residential staff.
    • Communicates any changes or concerns regarding individuals to the Program Manager – Residential Services and/or RN/LPN according to the time frame procedures required by regulating authorities.
    • Is responsible for the accuracy and timely submission of employee/staff records, including staff mileage reimbursement, staff training, vehicle logs and personnel information, etc.
    • Demonstrates required Direct Support Person (DSP) knowledge of individual medications, side effects, and proper documentation processes.
    • Provides input and oversight to residential site budget ensuring that the assigned site(s) are well-managed according to hours and funds assigned to that/those site(s) including identifying cost-savings initiatives.
    • Assures the site(s) meets/meet the regulations of licensing and accreditation by Department of Human Services, State Fire Marshall, and all other licensing and/or accreditation agencies. 
    • Attends required training, workshops, and meetings as requested by the Program Manager - Residential Services or the Community Living Services Director.
    • Maintains proper driver eligibility, background clearance, DSP eligibility, and medication administration qualifications as set forth by DHS regulations for continued Residential Program and /or Agency employment.
    • May be required to contact the individual’s guardian to relay information.
    • Completes all annual training and Direct Support Person (DSP) requirements.
    • May be required to assist during emergency situations.
    • Performs all other duties as assigned.
    Skills and Qualifications
                Verifiable documentation of education. High school graduate or equivalency, Associates Degree in Human Service Field preferred. One or more years' experience programming for persons with developmental disabilities and other physical and mental challenges. Previous supervisory experience a plus. Ability to read, as measured by the Test of Adult Basic Education (TABE), and able to meet the requirements of Direct Support Person (DSP), medication authorization and the physical qualifications required for this position.  Must have a valid driver’s license and insurable driving record.
                This is a professional position which requires good quality verbal and written communication skills with the expectation of projecting a professional demeanor in all circumstances.  Knowledge of state regulations, Agency timekeeping system programs, Collective Bargaining Agreement (CBA), other Agency programs, Agency policies, and Residential Services procedures highly valued.  Ability to appropriately utilize available computer programs and systems is required.  The ability to prioritize responsibilities, and adapt to changing needs of the Residential Services program is crucial.  The ability to interact with individuals served by this Agency, guardians/parents/family members, employees, other supervisory/management personnel, and a variety of community members (doctors, nurses, banking personnel, business owners, etc.) is essential.  Ability to handle crisis situations and make good judgment decisions is required. 
                Able to meet the physical requirements of this position including the ability to lift and assist with transfers.  Successful completion of Essential Functioning Test verifying ability to lift at least seventy-five (75) pounds.  Must be able to sit for long periods of time while completing scheduling responsibilities. While performing the duties of this job, the employee is regularly required to stand; reach with hands and arms; and talk or hear.  The employee is occasionally may be required to sit; walk; climb or balance; stoop, kneel, or crouch.  May have flexible varied work schedule with evenings, overnights, and/or weekends required.

    *Health, Dental, and Vision Insurance
    *Basic Life Insurance (Agency Paid)
    *Supplemental and Dependent Life Insurance
    *401 K
    *Short Term Disability, Critical Illness, and Accident Insurance
    *Identity Protection & Legal Assistance
    *Eleven (11) paid holidays
    *Vacation, Sick, & Personal Paid Leave Days
    *Discounted Health Club Membership
    *25% Discount at The Attic
    *Tuition Reimbursement
    *Employee Assistance Program
    *On the Job Training
    *Bereavement Days, Discretionary Leave, Jury Duty, Parental Leave, Military Training Leave, Educational Leave
    (after completion of probationary period)

    Rate of Pay
    $37,000 - $38,800 per year

    Application Process
    **All interested persons must complete a Pathway Services Employment Application to be considered for this position. You may apply online by visiting our website, www.pathwayservices.org/careers. You can also fill out your application to our main office, Pathway Plaza, 1905 W. Morton Avenue, Jacksonville, IL 62650.

    Job Types: Full-time